Why and how to do Dollar General survey on www.dgcustomerfirst.com? Okay, come with me, and I will tell you now. Then you can have a chance to win $100 gift card through Dollar General survey.
Does it excite you to get many brands in one store at an affordable price? That is hat dollar general. The stores that call itself the American neighborhood is a store you visit when you want to shop products of different brands under one roof at an affordable price.
The giant American stores are stores with one purpose only, to provide affordable, hustle free shopping experience to their customers. It is something they do since it started in the year 1955. The founder, humble James Luther, lacked primary education but always had a passion for seeing business thrive.
Through hard work and determination, the man and his son Cal Turner made an empire worth to associate yourself with. If you have a general dollar store near you, you attest to the fact that every time you walk in, you see the hard work that is put to the store to make it a success.
What makes them exceptional is how they reach out to the customers. They want to know them more and give them a chance to give their feedback through an online survey. To know more about the survey and how you can provide your feedback on the survey, read along.
About Dollar General
When you walk into the stores, you meet the neatly arranged items according to the prices and brand. The stores aim to make your shopping experience easy and fast. That is why they have all things of reputable brands under one roof.
They don’t stop at that. They also offer training and steady jobs to the community as a way of giving back. They do this through their charitable programs, which run through American states. It is a passion that James Luther had since he was a young man.
Forced to work at an early age to provide for the family, James Luther never got a chance to get primary education. He was a sales representative, and through hard work and what he saved, he started buying bankrupt businesses and reviving them to become successful.
Through buying and reviving dying businesses, he could learn a lot about running a business. He could make later input the knowledge in his businesses to make them better. In the year 1955, James and his some started the first dollar general store at Springfield, Kentucky.
Dollar General today
After passing on of James Luther, his son took full control of the stores. He opened more branches and made the one in existence more better by bringing in more brands. No, the stores have more than 14000 branches all over 44 states in the US. The management says there is still more stores to come.
To do all the changes, they rely on the customers. They understand they are what they are today because of the regular customers who are walking in every day to buy from the ire stores. To know more from the customers, they have an online survey here they prompt every individual to take part in it by giving an honest opinion about their experience.
What is more exciting is that you don’t have to purchase to give your feedback. They have an option you will read below. To reward customers after taking the survey, they have a draw where every participant stand a chance of winning $100 gift card to use it to shop at any general dollar stores.
www.dollargeneralsurvey.com customer survey
Dollar General has been in the chain of stores business for long. There are many external changes taking place, and they need to cope with the changes to make them deliver better and affordable merchandize. That is why they have a survey on their website www.dgcustomerfirst.com
On the portal, the customer can give their views, feedback, and what they would like to see in their stores. If you are not happy with a particular thing, the customer has a chance of letting the management know through the survey questions. The main objective is to collect data to be better.
To motivate the public more into taking the survey, they have a draw where every lucky inner goes away with a gift card worth $100 to shop at any general dollar stores all over the states. If you are willing and ready to take the survey, read along, and take note on how to take the survey swiftly.
|Entry||Online and offline|
|Prize||$100 cash prize|
|language||English and Spanish|
|Location||US and District of Columbia|
www.dgcustomerfirst.com Survey Objectives
What do the stores want to accomplish by having the online feedback? Understanding their intention will give you the motivation of giving your feedback. For the management to have an online survey, it is because they want to:
- Have an honest opinion. The customers have the most accurate opinion of the store. That is because they are the one who walks into the stores every day to shop. They encounter the orders, buy the goods and only they can give an honest opinion about the products and services they provide.By asking the customers, they get the actual encounter. With the information they get, they can access the goods and services they offer to the public and make the necessary changes to be better than before.
- Improve service. The questions are about the services, goods, premises, and the employees that they have. By getting honest feedback, they are able or rectify and wrongdoing and appreciate areas that they are doing the right thing. That way, they improve the goods and services they offer to the customers.
- Making shopping easier. They ask how your shopping experience was, how it was easy or difficult for you to navigate through the shop to get what you want. Through the data they collect, they can make the necessary changes to ensure the next time you shop. You have an easier time than before.
- Get an opinion on new products. The best way to know ho the customers feel about the latest products they have on the shelves is by asking them, right? Through asking customers about how they think about a particular product, price change, and location of a store gives them a chance of knowing customers feeling towards the change.
- Help solve issues. There might be issues that you notice every time you walk into your local dollar general. A worker might be rude, the store is disorganized or dusty, or the prices are a bit high, by telling through the survey, the stores will be able to solve and handle the issue effectively.
The requirement for taking the www.dgcustomerfirst.com customer survey
Are you gearing up to taking the survey? Imagine what you would shop in the stores if you were to win the Gift Card? A lot, right? For you to stand a chance, you need to take the survey. Make sure you have the following qualifications before you go ahead and take the survey:
- Individual. You, as the participant, must be of legal age to be eligible for the prize. Then means you must be of 18 years and above. You also must be from any states of the US or District of Columbia to take part in the survey. To add on that, you must be able to read either English or Spanish languages.Don’t worry if you are not fluent in either of the languages. That is because the survey questions are simple and easy to understand. You must not be an employee of any dollar general stores or have relations with any other workers in the stores.
- Purchase. You don’t have to purchase for you to take part in the survey. It is open for any person to take part in it as you shall see below. You can enter through their portal or through sending mail to them. It is more straightforward and fast if you purchase what you need is to have a receipt.
- The receipt contains the date, 150digit code, and the time you make your purchase. You need the information if you choose to take the survey online. Make sure it is less than 7 days old and safe when you choose to take the survey.
- Device and the internet. To take the survey online, you must have a device and a well-connected internet. It means you must have an android phone, tablet, or a computer. For a more seamless experience, it is advisable for you to have a computer to be able to see and read the questions well.
Steps on how to take the dg customer survey
After you make sure, you have what it takes to give your feedback. It is time to go ahead and take the survey. As mentioned earlier, you can give your input in two ways. Through online at their portal and by mailing them your feedback.
Please note that in both ways, you stand a chance to winning the gift card. If you cannot access the online survey, you have an option of reaching them through the address you shall see later. To take the survey online, follow the following steps:
- Go online. Through your network enabled device, preferably a computer, go online to their website using your favorite browser. Type in dgcustomerfirst.com website. It is easy and fast if you have reliable internet. Once there, go to the next step.
- Choose language. Like mentioned earlier, the portal is available in two languages. English is the default language, and you can choose to have the questions in Spanish if you are not conversant with English. After selecting the language you are comfortable with, choose next.
- Enter time. The portal requires you to enter the time you made your purchase. If you go for the online option, it is because you made the shopping and have the receipt already, enter the time on the receipt for you to proceed to the next step.
- Enter code. The receipt has a 15- digit invitation code you need to gain access to the survey. Fill in the code on the space on the portal. Make sure you feed in the number code correctly as it appears on the receipt. After you finish, click enter to gain access to the survey
- Answer the questions. It is time to give your feedback depending on the questions they ask. Note that the questions change now and then depending on the information they need from the customers. Give your actual encounter to every question they ask.Each time you answer a question, you press next to get the next issue. They are about the products on the shelves, prices, premises accessibility, cleanliness, and the workers serving in the premises. Answer truthfully to give them a glimpse of your experience as the last time you visited.
- Give personal information. Once you reach the last page of the survey, they ask you to enter your personal information before you finish the survey. They need your full names, phone number, email address, and physical address, be accurate with the information as they contact you through it.
- Get an entry number. At this point, you receive your entry number for taking the survey. The number is the one that enters in the draw for you to stand a chance of winning the e gift card. You get one entry number per survey you take, which is valid for a week.
What happens next?
They have a draw where thy select 10 lucky winners. If you are one of them, they call you to inform you of your win then mail you the card for you to shop in any of the stores.
For taking the survey offline, you need to take a 3½ by 5 inches sheet of paper and on it write your personal contact information including your date of birth neatly and return address. Mail the information without an envelope to the address they give on their website, and you shall have feedback through the contact you provide in case you win.
Dollar General is a place to be if you are shopping goods of different brands. That is because they have different brands under one roof for you to have stress free shopping experience. To give your feedback on their goods and services, take their survey and stand a chance of winning $100 gift card.