White Castle appreciates your presence, and that is why they have www.whitecastle.com/survey for you to give your feedback after a visit. Have you tried yet? Well, before you do, it is advisable to know hat the survey entails, and you will read it all hear. Scroll and learn.
It is difficult to cope in the hospitality industry, especially with many hotels and restaurants coming up every day. That is something that does not worry about the white castle. They manage to stay in business for this long and are still strong and receiving visitors. So, what is their secret?
White Castle is known for slides or square hamburgers, something they have served since they opened doors. The delicious burgers make people come in numbers to taste, which also has other dishes like pizza, pasta, wraps, and salad in the menu for customers who may ant other dishes except for burgers.
To stay in business for that long, White Castle has to look for ways to keep customers coming. They have finger-licking tasty dishes and a guest satisfaction survey for customers to give their feedback after a visit. Do you want to know more about the review? Well, read on.
|Name||White Castle Guest Survey|
|Receipt validity||7 days|
|Survey limit||I person per receipt.|
About White Castle Guest Survey
What is more complicated, getting new customers, or maintaining the one you already have? Well, White Castle believes that keeping customers make new ones come. That is why they make customers experience unique in every visit. How do they do that?
They have a guest satisfaction survey where customers tell how their previous visit was. White Castle cares enough to listen to what customers have to say about their food and services. The review is a wonderful media for customers to talk without intimidation.
Where the workers friendly enough? That is your overall satisfaction level? How do you find their food and services to be? Those and more questions are hat you get in the survey. What is impressive is that you don’t need much knowledge to answer the questions.
Telling how your previous visit was gives the management insight of hat happens in their restaurants. That is because they cannot interview everyone who walks in all of their 400+ outlets. The survey gives customers a perfect place to tell it all.
Importance of www.whitecastle.com/survey Survey
Imagine if you were to walk in any of White Castle restaurants and notice something you would like the management to know but don’t have a way to tell? It can be frustrating, right? Especially if what you have to say can impact the restaurant positively or negatively.
White Castle management know that customers always have something to say. It can be to commend good deeds, suggestions, opinions, or complain. The survey gives customers a place where they can talk without victimization. What happens when the customer tells?
White Castle compiles all the answers customers give in the survey and analyze it. They use the information you and other customers provide to make their premises a better place to visit. That way, you find more positive changes that can please you and the friends you bring in.
You also win in the process. Yes! The management at White Castle acknowledges that you take your valuable time to give your feedback. That is why they say thank you with a coupon code that you get at the end of the survey. You will read more in a while on what the coupon code is for.
Objectives of White Castle Guest Survey
They indeed want to make food and services better for customers to find during their next visit, but what does the survey ask? The www.whitecastle.com/survey survey questions are about what customers face when they visit. The following are the objectives of the review:
- Cleanliness of the restaurant. It is the first thing that customer notice even before they taste the food. The eating place has to be clean enough for customers to be comfortable when eating, and that is why they ask whether or not you were happy with their level of cleanliness.
- Quality of food and services. People talk about what they serve, but what do you have to say about it? How do you find their food to be? What about the services? They have many menu items and would like to know whether you are happy with what they have or what changes would you like to see?
- Workers friendliness. How did the workers treat you while you were at White Castle? Where they friendly enough, or were they rude? Did the workers serve you what you ordered, or did they get your order wrong? Tell your experience for them to make changes.
- Service delivery and prices. How do you fond the speed of service delivery at the restaurant? Was the order service dilatory, fast, or medium? What about the costs? Are they as you expected? Well, the survey gives you a chance to air your views.
- Overall customer satisfaction. You have a chance to rate their food and services compared to other restaurants. The rating gives them a position where they stand compared to their challengers and gives them an insight into customers’ satisfaction.
White Castle Guest Survey Prize
As mentioned above, the survey creates a win-win situation. White Castle gets your valued feedback, and you get a coupon code as a thank you gift. The reward motivates customers to give their input, which makes the restaurant a better place to visit. So, what do you get when you redeem the coupon code?
When you take the time to give your White Castle feedback, you get a coupon code at the end of the survey. You need to walk to any of the white castle outlets and redeem the coupon code to get a ‘slide’ which is what they call their hamburgers.
So, are you ready to get your reward? The steps are as simple as ABC. First, you get your receipt by dinning any of their restaurants. Second, you go online at www.whitecastle.com/survey and give your feedback genuinely. It is that simple. Here are the survey details
White Castle Survey Rules and Requirements
- Imagine a survey without rules and regulations, how would that turn out? Participants doing hat they want and expect to win. It can be chaotic, right? White Castle does not want that to happen, and that is why they have the following rules and regulations to govern participants:
- You must buy to participate. What do you love to eat while at the restaurant? Is it pizza, pasta, salad or the famous square hamburger? White Castle needs you to visit any of their premises and buy a dish to enjoy. Once you buy, you get a receipt that has an invitation code for the survey.
- Save the receipt you get, but not for too long. You need the receipt for the survey, but make sure you take the review within 7 days after getting the receipt. That is because the receipt expires after 7 days, you will not be able to use the receipt for the survey once the 7 days are over.
- Participants only use one receipt to take one survey and get one coupon code. When you pay, you get one receipt that has a 6- digit code for the review. You can only use the receipt once to take the White Castle survey and get one coupon code to redeem.
- Participants must have a device with network connections. The survey is available online, and the only way to reach the survey site is by going online with a device with network connections. It can be an android phone, computer, laptop, or iPad. Have a stable network connection to take you through the survey.
- Participants must be proficient in English or Spanish. As you ill see, the survey website is available in English as the default language. You also have a choice of switching to Spanish if you cannot comprehend English. Choose the language you are comfortable with before proceeding to give your feedback.
- You must be 18 years and above for the survey. How old are you? White Castle indeed receives visitors of all ages, but there is a restriction to the person’s age to take the survey. Make sure you are 18 years and above before you take the restaurant’s survey. If you are not, use a person who is.
- You must be a legal citizen of the USA, District of Columbia, or Puerto Rico. That is because White Castle is predominant in those locations. According to the rules, you must be from one of the above places to participate in the White Castle survey.
- Be ready to give your honest opinion. Remember that White Castle management requires the feedback you provide to make the restaurants better. To make it easier for them, you have to give an honest opinion, suggestion, and feedback of hat happened during your visit.
www.whitecastle.com/survey Survey Guide
“What you Crave” if the slogan White Castle uses, and for sure, you must have a menu item that you crave for, right? After enjoying the menu item and getting a receipt, it is always right to use the revenue to tell the management how happy you are about the menu item, right? Follow the following guide to do so:
- I am assuming you have a receipt from your previous receipt, right? If you do, go to the next step. Well, if you don’t, your first step is to go and enjoy “what you Crave” at any White Castle branch near you. Once you pay, you get a receipt that has the 6 digit code for the survey.
- Once you get the receipt, remember that you have 7 days to use it for the survey. What that means is that you have to set time for the survey before the period is over. The good thing is that the survey is easy and takes less time.
- Take your device with network connections and for whitecastle.com/survey, which is the official White Castle survey website. While here, you have a link to go and read the official rules and also change the language you choose to use in the survey
- Enter the invitation code. The next step involves you entering the 6 digit invitation code. You find in on the receipt you saved below the restaurant phone number. Once the code is verified, you gain access to the survey site. It is time for you to give your feedback.
- The questions have multiple choices, and in others, you have a space of writing your feedback, opinion, or suggestion. Remember to be honest and only give a real account of what happened during your visit. Since the questions are about your visit, it is easy to answer all the questions.
- Once you finish the last question, you immediately get a coupon code. It is a thank you gift from White Castle. Write it down, if possible, on the receipt you use for the survey. Once you do this, the survey part is over. You can close your browser.
- The last part involves you going to redeem your prize. Remember, the coupon code remains to be a code unless you walk in any of the White Castle restaurants and claim your prize. The hamburger you get is the final reward for giving your feedback and enjoying it.
About White Castle Restaurant
The regional fast food restaurant has been operational since the 1940s. They are predominantly in mid-Atlantic and Midwestern USA. The restaurant, which serves a unique square hamburger, has its headquarter in Columbus, Ohio. The restaurant has over 420 outlets, which serve breakfast 24 hours a day.
“What you Crave” is what White Castle serves to you. That is how they manage to remain in business despite the competition in the industry. Despite having ambiance premises and delicious dishes, they have a guest satisfaction survey at www.whitecastle.com/survey for customers to tell about their visits.