Do you know BWWListens? What strikes when you walk into any of the restaurants is the classic modern look. The outlets look like they have been around since the world war era but still maintain the urban looks. The many mounted televisions make you fall in love with the buffalo wild wings restaurant.
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The name and the logo might be weird but what is certain are that they have been peoples favourite. When you want to hang out with your friends over a delicious meal, the first choice should be the buffalo wild wings. Have you ever been to any of the restaurants?
Not only do they serve various varieties of menu items, but they also have an online survey that they have to collect data from customers so as to make them better. To reward you for time and effort to give your feedback, they give customers a $5 off in every $25 and more purchase you make.
The survey is simple and doesn’t require much knowledge. All you have to do is give your genuine opinion on how your experience was. In this article, you are going to learn more about the buffalo wild wings and the process of giving your feedback.
More about Buffalo Wild
The hotel was started by Teresa Bellissimo in Buffalo New York. It is in the year 1964 when the founder had a vision of having a classic restaurant that could serve as a restaurant and sport and grill bar. The vision came to be and it suited perfectly.
Do you know the name buffalo wild wings came to be thanks to a dish? Yes, the name came to be thanks to a menu that was invented in 1982, 18 years after the restaurant started. It was a vision that two friends Jim and Scott had when they moved to New York.
They were looking for a place that can serve food similar to what they were getting from their hometown. Since they didn’t get one, they decided to start the menu themselves. What is amazing if the fact that they dint have any prior hotel management experience.
They collaborated with Teresa and included the dish in the menu and that saw the change of the name to buffalo wild wings. The restaurant is up to now the best sport and grill restaurant with many items on the menu to enjoy when you choose to dine with them. So, what is the BWW listen survey?
About BWW listens Survey
Don’t you love it when you walk into your local buffalo wild wing and find new changes that please you? Do you find new menu items each time you choose to dine with them? How does the restaurant know what the customers’ want and don’t like? It is through a guest satisfaction survey.
Just like any other restaurant, buffalo wild wings want to remain the best when it comes to providing dishes and entertainment. With many in the same business, they want to make sure people choose them each time they ant fine food and total entertainment.
The survey is to enable customers to give their feedback on how they find the buffalo wild wings food and services. With the answers they give, the restaurant is able to make changes according to hat the customers say and suggest in order for them to remain to be people’s favourite.
For every customer who gives his or her feedback, there is a reward. Buffalo wild wings gift every customer who takes time to fill in the survey with a $5 off in the next $25 or more purchase they make at the restaurant. It is a win situation for both the customer and the management of the hotel.
Why is BWWlistens.com survey important?
Customers are the best source of the data the management want to be the best, after all, they are the one who gets the food and services that the restaurant offers. By listening to customers, they are able to get data first hand from the recipient of what they offer.
With the information, the restaurant is able to make changes. If customers are complaining about a certain item in the menu, premises hygiene or workers conduct, the management is able to know and make changes so as the issue doesn’t occur again.
Hen customers see new changes it is obvious they will come again, right. With that, they get return visits and more revenue. They continue to be the best due to the improvement they make. The survey gives them information and suggestions on how they can improve their food and services.
Customers benefit too. It excites you to know you have a $5 off to enjoy in your next visit, right? For the fact that they offer a discount to everyone who gives his or her feedback makes them people’s choice they know they get more for less. So, what does it takes to give your feedback and win?
Requirements and rules of BWW listens Survey
What is fantastic about the surveys is that it doesn’t require much from you. Unlike other surveys where they have a long list of rules and regulation, in buffalo wild wings survey, you don’t have to follow such. The following are the rules and requirements for giving your feedback:
- You must be a customer. Like mentioned, the data must come first hand from the receiver of their food and services. The survey is for customers who choose to dine with them. For you to give your feedback, you must walk into any of their outlets near you and enjoy any food and drinks.
- You must have a receipt. Yes, you just don’t walk in and dine then toss the receipt in the dustbin, you must have a receipt for the survey. That is because the receipt contains vital information that you need to fill in to gain access to the survey questions, save the receipt after you receive it for the survey.
- You have 48 hours for you to fill in the survey. Once you visit, dine, and save the receipt, don’t sit on it for long. That is because you have 48 hours after you receive the receipt to visit the survey site and give your feedback. Set time for the survey before the recipient expires.
- According to buffalo wild wings survey, you are entitled to one win per household per 7 days of the survey. It means that after you give your feedback, you should wait for 7 days before you go ahead and fills in another survey, it also means that there can only be one winner in the house that you live in per 7 weeks.
- Network-enabled device. You access the survey thought the survey site BWWlistens.com for you to fill in the questions, you must have a computer, laptop, or android phone to aid you in that. The device must be connected to a network that is stable so make sure you have all that.
Steps on how to fill the BWWlistens.com Survey
The steps of giving your feedback are easy. Once you make sure you have all you need to have for the survey, you have a few steps to follow. Make sure you are keen and follow them to the last one in order to receive your coupon code of $5 off on your next visit. Follow the following steps to give your feedback:
- Walk-in and make your purchase. Are you a fun of buffalo wild wings food? Does the thought of having one of the 14 signature sauces excites you and make you drive in almost every day? Now is the time for you to walk in, dine, and get the receipt that you need for the survey.
- You can walk in with your date, your friends or alone if you feel like and enjoy their delicious menu items. They have sandwiches, roasted bacon, and beef and also have 14 signature sauces that they serve with their dishes. They also have bar section that you can have your drink while enjoying your favourite game.
- After you enjoy their menu items, you go ahead and pay, the cashier issue you with a receipt, you need to save the receipt for the survey, it has the invitation code that you need to fil in the survey page to gain access to the survey questions. Save it for taller use.
- Set time for the survey. Buffalo wild wings understand their customers are busy with other productive activities but since the survey doesn’t take much time, the management expects you to set time aside for the survey. You have 48 hours to use your receipt for the survey before it expires.
- Once you set time aside, take your network-enabled device and on it, go to your browser and visit BWWlistens.com site. Here is where the survey is and the restaurant expected customers to give their feedback through the site.
- Choose the language you want to take the survey in. Yes, it is vital since it is through understanding the questions that you will be able to answer. The site is in English but you have an option of switching into Spanish if you not comfortable with English.
- Next, you need to fill in the information that the front-page need for you to gain access to the survey questions, the information is the 16-digit invitation code that you already have on your receipt that you saved. Take the receipt and copy the code as it appears for you to continue.
- The site verifies the information that you fill in and gives you access to the survey questions. This is where you begin to give your feedback. The questions are simple and straightforward. Answer them in reference to your last visit. Are you wondering what the questions are about?
- They are about the whole process of service delivery. From the point of looking for your nearest outlet, how easy or difficult it was to reach to the premises, whether premises was clean or not, about the menu items, prices and also gives you a chance to rate their food and services.
- It is by giving your honest feedback that the buffalo wild wings management is able to serve you better. Whether you had a bad or good experience, the restaurant expects you to give genuine feedback so as they can know areas that they need to change and the ones that they need to commend for good work.
- Answer the questions each at a time until you finish the last one. Once you answer the last one, you receive your discount coupon code that the management expects you to redeem during your next visit. Write it down before you close your browser.
- On your next visit, carry the coupon code and the receipt you have from your previous visit. Remember that you must spend more than $25 for you to receive the $5 discount from the survey. The good thing is that the restaurant has many menu items for you to choose from.
Buffalo wild wings are always available for every customer to reach them. They understand that by communicating with customers, they make it easier for customers to access the foods and services they offer. That is why they have all the contact information on their official website.
You can have an online chat with the management and air any of the issues that you have. You have an option of calling them with the official numbers that they have on the site or follow them on their social media pages for more information and solutions.
The comfortable, modern, yet classic ambience premises are what welcome you at any buffalo wild wing restaurant. They want you to have a wonderful time with your friend or date and to make sure of that, they have an online survey where they encourage you to give your feedback on how your visit was. Take the opportunity and give your feedback using the above procedure and get a free$5 coupon code to enjoy on your next visit.